Contact information

Get in Touch with Rosyve

Thank you for visiting Rosyve.

We are committed to providing professional customer support and helping you with any questions regarding your orders, products, shipping, returns, or other services.

If you need assistance, please feel free to contact our customer support team.

Order Status

To check the latest status of your order, please visit:

https://www.17track.net/en

Please enter your tracking number to view your shipment updates.

Tracking information may take some time to become available after your order has been shipped.

Customer Support

If you have any questions or need assistance, please contact us through our contact form or email.

Our customer service team will respond as soon as possible during our business hours.

Email: support@rosyve.com

Phone: +86 17340538993

Business Address: Room 1218, Building B3, Wanda Plaza, High-Tech Industrial Development Zone, Bozhou City, Anhui Province, China

Customer Service Hours: Monday - Friday, 9:00 AM - 5:00 PM EST

Contact Form

You can also send us a message directly through our contact form.

When contacting us, please include:

Your name
Email address
Order number (if applicable)
Details of your request

Providing complete information will help us respond more efficiently.

Frequently Asked Questions

Before contacting us, you may find answers to common questions in our FAQ Help Center, including:

Order information
Payment methods
Shipping updates
Returns and refunds
Product questions

If you cannot find the answer you need, please contact our support team directly.